1. What is Spam?
Spam is commercial email or unsolicited bulk email, including “junk mail”, which has not been requested by the recipient. It is intrusive and often irrelevant or offensive, and it wastes valuable resources. Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship. Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.
2. Preventing Spam
CandyMailer.com reserves the right to determine in its sole discretion what constitutes actionable spam, as well as what measures are necessary in response to such spam activities.
3. How CandyMailer.com helps You to Avoid Spamming
CandyMailer.com has developed its Internet marketing tools to incorporate a strict permission-based philosophy. This anti-spam philosophy is implemented through the following:
b. Unsubscription – Each email created using CandyMailer.com products contains an “unsubscribe link”. If your web site visitors use the link to request that they be unsubscribed, your subscriber lists will automatically be adjusted to eliminate the prospect of sending unwanted email to such persons. Additionally, each person on your subscriber list has the option of unsubscribing through a web-based method provided on the CandyMailer.com web site. Customers of CandyMailer.com who try to remove the unsubscribe link will be warned that they are doing so, and if they persist in having the link removed or deactivated in any way, then CandyMailer.com will have the right to terminate their account.
c. Purchased Mailing Lists - Mass mailings to purchased email lists are not allowed. CandyMailer.com only allows opt-in mailing lists. Purchased or inherited lists are by definition not opt-in. Similarly, you cannot use an email list relating to particular subject matter, and then use it for an unrelated topic.
4. Laws Restricting Spam
Spam laws vary from country to country. This CandyMailer.com Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards. As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:
a. Use of false headers, or other false information, to identify the point of origin or the transmission path of the email, or to hide the true origin of the email sender,
b. Unauthorized use of a third party’s internet domain name without the permission of such third party, to make it appear that the third party was the point of origin of the email,
c. Use of any false or misleading information in the subject line of the email, and
d. Assisting any person in using the products or services of CandyMailer.com for any of these previously mentioned activities
5. Measures to Enforce the Anti-Spam Policy
Any CandyMailer.com customer found to be using CandyMailer.com products or services for spamming purposes may, at CandyMailer.com ’s discretion, be immediately cut off from use of all CandyMailer.com products and services with no refund of fees that have been paid.
CandyMailer.com warns all of its customers when signing up that if they participate in spamming activities they will be subject to the loss of CandyMailer.com services, fines and possible legal action.
CandyMailer.com has the right to actively review its customers’ subscriber lists and email for suspiciously large broadcasts. If CandyMailer.com finds any customers to be spamming, it will issue a warning, and if the activities are serious enough, CandyMailer.com will take action immediately. If CandyMailer.com has any reason to believe that the customer, despite warning being given, threatens to or is continuing to send spam, then CandyMailer.com may take action immediately, including disabling the customer’s account and/or reporting the customer and the incident to the proper authorities.
CandyMailer.com does not attempt to censor any content, nor to curtail the business of its customers. However, spam activities do not fall within uses authorized by CandyMailer.com , and will not be tolerated.
6. Reporting Spam
If you believe that you have received spam from or through CandyMailer.com ’s facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to support@CandyMailer.com. Please provide any other information that you believe may help us in our investigation. CandyMailer.com does not investigate or take any action based on “anonymous” spam complaints.